Contact information
Contact Us
If you have any questions regarding our orthopedic pet beds, sizing recommendations, wash instructions, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Zura Paws |
| Website: | zurapaws.store |
| Email: | support@zurapaws.store |
| Phone: | +61 2 1825 5563 |
| Business Address: | 11 Niccoli Parkway, Mernda, Victoria 3754, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned pet beds or parcels to this address without obtaining an authorized return warehouse address from our support team first.